We’ve made it simple. For our full policy, please visit our Delivery & Returns page.
Delivery:
Dispatch: We hand-pack and dispatch your order within 2 business days.
Shipping From: All orders are shipped from our warehouse in Hong Kong.
Cost: Shipping costs are calculated at checkout based on your choice of standard or express shipping.
Import Duties & Taxes:
US Customers: Don’t worry! All import duties and taxes are included. The price you see at checkout is the final price.
International Customers (outside the US): Your order may be subject to customs fees and import taxes. These are the responsibility of the recipient and are not included in our prices.
Returns:
Easy Returns: Not 100% in love? Return it unused, with original tags attached, within 28 days of delivery.
How to Start: Please email us at aiko@mika-milo.com to initiate a return.
Return Shipping: Return shipping costs are the responsibility of the customer. We recommend using a tracked service for peace of mind.
Early access to new pieces, and the occasional note on craft, materials, and slow making.
